At SyncService, we strive to provide high-quality digital marketing solutions tailored to your business needs. Our goal is to ensure your satisfaction with our services. However, due to the nature of digital services, we have the following refund and return policy in place.
Refund Eligibility
Refund requests may be considered under the following conditions:
- If the service has not been initiated within the agreed timeframe.
- If there is a failure to deliver the promised scope of work as outlined in the service agreement.
- If a duplicate payment is made due to a technical error.
Non-Refundable Services
We do not offer refunds for:
- Completed services that have been delivered as per the agreed scope.
- Digital products, consultations, or strategy sessions once they have been provided.
- Paid advertising budgets, third-party tool subscriptions, or platform fees.
- Client dissatisfaction due to a change in business strategy or personal preferences.
Refund Request Process
To request a refund, please contact our support team at [email protected] with:
- Your order details and proof of payment.
- A clear reason for the refund request.
- Any supporting documentation if applicable.
Our team will review your request and respond within 7 business days. If approved, the refund will be processed to the original payment method within 4-5 Days.
Modifications & Revisions
If you are not satisfied with our service, we encourage you to reach out for necessary revisions and modifications. We are committed to delivering results that align with your expectations.
Need assistance? Contact us at +1 (249) 733-7800 for any concerns regarding our services.